Fay's referral partners trust that dietitians in our network live up to the highest standards of ethical and equitable care. Underpinning our network is a strong code of ethics that unites us all and contributes to our shared vision. There are two components that make up our code of ethics:
Respecting your clients’ goals, culture, and privacy is paramount. As a dietitian on Fay, we expect you to follow best-practices surrounding HIPAA, which you should already be familiar with. We have a zero tolerance policy pertaining to any risks or breaches related to client privacy, and each RD is responsible for protecting each of their client's privacy.
Safety also goes beyond just privacy. When doctors refer patients to us, they rely on us to create a safe place for patients to share very personal truths. Clients should feel safe sharing their deepest insecurities or their most ambitious goals. It is your responsibility to create that safe environment. This includes:
In order to make medical nutrition therapy more accessible, inclusive, and approachable, we need everyone on board with the mission. Fay is designed to foster a strong relationship between the client and the dietitian, so we can drive better health outcomes. Each piece of technology Fay offers you goes through rigorous testing and research to ensure it is compliant with HIPAA and other privacy laws. We rely on you to be a steward of our mission by:
If we learn that an RD breaks the commitments outlined in the code of ethics, then we have the right to suspend or permanently remove the RD from Fay.