Eat better, live better: this is the future of food

Careers at Fay | About us | | Meet the team | Building the best place to work | Reasons not to join Fay | Benefits and perks | Visit our website

<aside> 📨 We can’t wait to meet you! If you’d like to join the team, then please submit an application.

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Open positions

Engineering

<aside> <img src="/icons/stars_purple.svg" alt="/icons/stars_purple.svg" width="40px" /> Product Manager

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<aside> <img src="/icons/gears_purple.svg" alt="/icons/gears_purple.svg" width="40px" /> Software Engineer

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<aside> <img src="/icons/laptop_purple.svg" alt="/icons/laptop_purple.svg" width="40px" /> AI Engineer

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Operations

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Senior Product Designer

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<aside> <img src="/icons/paste_purple.svg" alt="/icons/paste_purple.svg" width="40px" /> Clinical Partnerships

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<aside> <img src="/icons/city_purple.svg" alt="/icons/city_purple.svg" width="40px" /> Enterprise Sales

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<aside> <img src="/icons/cards_purple.svg" alt="/icons/cards_purple.svg" width="40px" /> Payor Strategy

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People & Talent

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<aside> <img src="/icons/groups_purple.svg" alt="/icons/groups_purple.svg" width="40px" /> Growth Partnerships

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General Counsel, Legal, & Compliance

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<aside> <img src="/icons/hammer_purple.svg" alt="/icons/hammer_purple.svg" width="40px" /> Corporate Development

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About us

The mission 🏔

With nearly half of Americans suffering from a chronic health condition that can be better managed with food, Fay is on a mission to elevate the role that food plays in helping us live a better life.

The product 🛠

We've built a platform where tens of thousands of people have met with board-certified dietitians to improve their lives through nutrition and lifestyle change — with insurance companies covering the cost. Dietitians are thrilled to have their own private practice that handles everything from insurance to client sourcing so they can focus on their clients, achieve financial freedom, and have agency over their work-life balance. Clients love getting convenient and personalized 1-on-1 care at little to no cost. Insurance companies love us too because we help their members get healthier and lower their healthcare costs.

The team 💪

We’re building out what we like to call the Marvel team of early-stage startups.

The traction and funding 📈

As of Jan 2025 we are the fastest growing company in the wellness space and have the best cash burn to growth metrics since early Airbnb, Stripe, and WhatsApp. Those aren’t our words — that’s according to our lead investors at General Catalyst, 1984, Forerunner, and Goldman Sachs. Between our seed round in 2022 and the Series B this year, we’ve raised $75M in funding to date.

The vision 👁️

We like to say we are only in our first inning. Just as Amazon started by selling books online, we plan to do much much more than just insurance-covered nutrition counseling. We’re working on special secret projects that include AI, e-commerce, and food delivery — all so we can be there for our users for every decision that impacts their health.

Building the best place to work

The best companies are made of the best people. There’s no shortage of work ahead, but we stay balanced and look forward to celebrating our wins as a team.

Photos that give you a taste of our culture

(we love food puns)

Team photo at a company offsite in SF!

Making sushi together as a team.

We tend to make this hand gesture a lot. Is it an apple? Is it a heart? We’d like to think both!

Roof at our clubhouse in SF

Joey getting code-zy, working from Fay’s NYC clubhouse

Cooking at Fay’s NYC clubhouse!

Furry friends are mandatory attendees at all-hands meetings.

Engineers doing engineering things. Pictured above is David’s first week!

Engineers celebrating a new feature launch, we think…

Mark and Alex checking out a newly launched feature on Android mobile landscape 🤔

Sammy and Naj enjoying the views from the SF clubhouse

Why is Joey wearing a bib with our logo on it? Join to find out!

Jack, Danny, and Joey posing for the picture after being told “this is for our careers page, make us look like a fun place to work.”

Team dinner in Alys Beach for an offsite!

Team trip to Austin, back when we were only a team of 5!

We love cooking homemade meals together.

We picked out our very own scent at Le Labo. We call it “Santal 34.”

Bonfire and s'mores, roasting each other just as much as those marshmallows.

Language

We primarily speak english and bufo emojis 👇👇👇

https://www.loom.com/share/6d310075fb2a49e4b2c3b8480deca084?sid=8f80d31e-e087-438b-8135-cd40ee3f1425

Reasons not to join Fay

While we are building an incredible business that helps people alongside some of the best teammates you could dream up, life at Fay is definitely not for everyone. Before applying, ask yourself if Fay is really for you 👇👇👇

Context: where Fay is today, our success, and where we are going

Maybe we are naive or drinking our own kool aid too much these days, but our core business is a certified rocketship. A combination of a little bit of luck and tons of hard work, means Fay is set up to be a unicorn / multi-billion dollar business. The stars aligned perfectly to make this moment special, and the why now is immense with regulatory/macroeconomic/cultural factors all aligning perfectly to make us positioned to do something rare and special Better yet, we get to really help people. Incentives in our business model are gloriously aligned: dietitians find financial freedom and joy in their profession, clients get access to high quality, affordable care, and payors/employers save money by investing in the miraculously preventative area to unlock what better diet and lifestyle change can do for their members. If we stay focused and disciplined, then our core business is a slam dunk unicorn. So we actually spend a lot of our time thinking more about how we evolve, and how we position ourselves to be a hundred billion dollar company that changes the world for the better.

At this point, you may be asking: "We get to build a profitable business that helps people? Isn't this the American dream and what Karl Marx said was impossible?"

If this sounds too good to be true, then you are 100% correct.  There is a huge catch.

The catch: extraordinary sacrifices our team makes for the greater good

Every team member at Fay makes immense sacrifices in their lives to pull this off. And it's the kind of sacrifice very few people can afford to make. For folks who have been at generation defining companies, this may seem obvious. But the intensity at Fay is unique and unlike anything you've experienced before. The bar for excellence is extraordinary, and we work in ways that are difficult for people to adjust to.

But let's get into some specifics here on what that sacrifice and intensity look like.

Reasons to not join Fay

• No titles: We don't have titles, or even assumed titles. We've found this critical to ensuring each team member is focused on their outcomes and metrics. We only have three functions at Fay: operations at Fay, engineering at Fay, and design at Fay. This will be both your internal and external identity. It has been the ultimate equalizer and artifact of a low ego culture.
• Uncertainty: while common at other startups, few companies burden all team members with the immense ambiguity that exists at companies. This uncertainty can be in form of ever changing priorities, or a highly unstructured work day. This does not mean your objectives won't be clear, but instead that you won't be baby sat. Some days you could go for a round of golf, and other days you may be expected to step out for a quick call on your partner's birthday to unblock a critical work effort.
• Authoritarian structure: Our founders aggressively drive tops down decision making informed by team feedback, data, and our intuition. Highly recommend reading this PG essay on founder mode, as well as this one regarding org structure implications for founder mode.
• Trust is earned, not assumed: you'll need to work hard to gain founder trust and unlock increasing decision making power.
• Journey from IC to leader: you'll need to be a high performing team of 1 before earning the right to grow a team, or even have (a) direct report(s). You'll need to show you can learn and champion the Fay Way of building before you can replicate yourself. We hire smart people with a knack for leadership because we want the people who did the work on the ground to be leaders at our organization, but the road from being an individual contributor to a leader that manages a team is not guaranteed. And even for folks at the company who have successfully made that journey, they still dive in to do IC work quite often. Not because they have to, but because they understand leaders need to stay close to the work in order to be effective.
• Time is warped, breakneck speed is required: we get things done by the end of the day, or by the next day. We don't punt things to the next week. "Understood, I'll get on this now" is said very often. "I'll get you an update by next week" is a heresy. A Fay day is 1 week other places, and 1 week is a month's time at Fay, and 1 month is like a year at Fay. It's a side effect of the speed at which we work and execute.
• Hyper fluid collaboration: we're more likely to call each other on the phone, and we are less likely to set up time. We connect with each other async, and even share loom videos or recordings instead of having meetings. You'll find you have lots of time to do work, and few recurring meetings on the calendar.
• Availability expectations: all team members are expected to be available. A good litmus test for this is if you are called 10 times, then you'd answer the phone on the first time 8 of those 10 times. We're very active over slack, and we all have each other's phone numbers.
• Apple-inspired confidentiality: speed is a differentiator at Fay, but so is the element of surprise. We admire the way Apple and Facebook operated with tightly closed lips, and we have a zero tolerance policy when it comes to team members leaking information big or small.
• Learning expectations: we provide immense resources in order to ensure you have access to information to allow you to learn. If there is a space you don't know about, then you'll be expected to get smart on it fast. We hire folks we believe are naturally curious, and obsessed with going down the rabbit hole to inform strategy and clever execution.
• Accomplish what others think is impossible: there will be times where you'll be expected to pull off the impossible. You'll find the subset of mentors and colleagues that you'll relate to will narrow to only the best of the best. And as we grow and evolve, you'll find we outgrow our heroes and be expected to upgrade the pool of people we learn from.
• Good artists copy, great artists steal: we take pride in the ability to put our ego aside and copy what other successful companies/people have done before. That will often mean getting inspiration from other industries like fintech or education, since one industry alone (e.g., health) doesn't have enough high performers to admire.